WHAT WE DO
Six Ways We Protect Your Investment
All services below are included in our 8% management fee. Tenant placement is a separate one-time fee—and your first placement is FREE.
Tenant Placement & Screening
Comprehensive verification process, fast placement
Rent Collection & Financials
Automated collection with detailed reporting
Property Maintenance
24/7 emergency response, preventive care program
Legal Compliance & Referrals
RTA-compliant administration with professional legal referrals
Owner Portal & Reporting
Real-time access, monthly statements, tax documents
Non-Resident Coordination
Tax professional coordination, detailed reporting for CRA compliance
SERVICE 01
Tenant Placement & Screening
Empty properties cost you money every single day. Our aggressive marketing and rigorous screening process fills vacancies fast - with tenants you can count on for the long term.
Our 12-Point Screening Process
THE RESULT
Quality tenants who pass our rigorous 12-point screening
Long-term tenancies - our tenants stay and pay
SERVICE 02
Rent Collection & Financial Management
Chasing rent payments is stressful and time-consuming. Our automated systems ensure consistent, on-time payments while detailed reporting keeps you informed of every dollar.
Day 1
Rent Due Date
48 Hours
Deposit to Account
Monthly
Detailed Statements
- Automated rent collection via pre-authorized debit
- Late payment follow-up (calls begin day 2)
- Legal notice serving (N4, N8 as required)
- Year-end tax documentation (T4A, expense summaries)
SERVICE 03
Property Maintenance & Care
Properties don't break down on a 9-to-5 schedule. Our 24/7 emergency response and preventive maintenance program protects your investment around the clock.
24/7 EMERGENCY HOTLINE
Burst pipes, heating failures, lockouts - we handle it.
Average emergency response time: Under 2 hours
Reactive Maintenance
- - 24/7 emergency response line
- - Licensed contractor network
- - Competitive repair pricing (no markup)
- - Before/after photo documentation
- - Owner approval for repairs over $500
Preventive Care
- - Annual property inspections
- - HVAC filter replacement reminders
- - Seasonal maintenance coordination
- - Appliance life-cycle tracking
- - Move-in/move-out inspections
NO MARKUP ON REPAIRS
We pass contractor costs through at cost. You see the invoice, you pay what we paid.
Note on Legal Services:
While we handle the day-to-day administrative aspects of property management, we do not provide legal representation or appear at Landlord and Tenant Board (LTB) hearings.
When legal matters arise, we work with trusted paralegal and legal professionals who specialize in Ontario landlord-tenant law. We'll help coordinate and ensure all documentation is ready for your legal representative.
SERVICE 04
Legal Compliance & Professional Referrals
Ontario's Residential Tenancies Act is complex and constantly evolving. We ensure your properties stay compliant while connecting you with qualified legal professionals when needed.
- RTA-compliant lease preparation
- Proper notice serving (N1-N13 forms)
- Documentation preparation for LTB applications
- Referrals to qualified paralegals and legal professionals
- Coordination with your legal representative
- Ongoing compliance monitoring
IMPORTANT
For LTB hearings, tribunal representation, or legal advice, we can connect you with experienced paralegals and lawyers who specialize in landlord-tenant matters. Legal fees are separate and handled directly with your chosen representative.
SERVICE 05
Owner Portal & Reporting
Complete visibility into your property's performance, accessible 24/7 from any device. No waiting for monthly reports - see what's happening in real time.
Financial Dashboard
- - Rent status at a glance
- - Income vs. expense tracking
- - Year-over-year comparison
Document Center
- - Leases and legal documents
- - Inspection reports
- - Contractor invoices
Maintenance Tracker
- - Active work orders
- - Photo documentation
- - Cost history
Communication Hub
- - Message history
- - Important updates
- - Document sharing
Full functionality on mobile - Check your property status from anywhere in the world.
SERVICE 06
Non-Resident Owner Coordination
Living outside Canada shouldn't make property management more complicated. We coordinate with your tax professionals to ensure your GTA investment runs smoothly, no matter where you are.
What's Different for Non-Residents
- 25% withholding tax requirements on rental income
- NR4 slip filing and remittances to CRA
- NR6 applications to reduce withholding
- Section 216 return coordination
Our Non-Resident Coordination Services
- Detailed financial reporting for your accountant
- Direct coordination with your Canadian tax professional
- Referrals to qualified accountants who handle NR4/NR6
- Multi-currency reporting available
- Full access to owner portal from anywhere
TAX COMPLIANCE
NR4/NR6 filing requires specialized tax expertise. We work with qualified Canadian accountants who understand non-resident tax obligations and can ensure full CRA compliance. We'll provide all necessary financial documentation and coordinate directly with your tax professional.
Why Work With a Tax Professional?
Maximize Deductions
A qualified accountant can help you claim all eligible expenses and potentially reduce your withholding rate from 25% to as low as 25% of net income through NR6 applications.
Stay Compliant
CRA requirements for non-residents are complex and change regularly. Tax professionals stay current with regulations and ensure proper filing.
Peace of Mind
Know your tax obligations are handled correctly by licensed professionals. We'll coordinate everything - you just receive your rental income.
Need an accountant? We can refer you to trusted tax professionals who specialize in non-resident property owner compliance.
TRANSPARENT PRICING
Simple, Honest Pricing
No hidden fees. No surprise charges. Know exactly what you're paying.
Monthly Management Fee
8%
of monthly rent collected
"If we don't collect, you don't pay."
Includes:
+ more (see full list below)
Tenant Placement Fee
One Month's Rent
(split with cooperating broker)
First Placement FREE!
We waive our side for your first tenant
Includes:
Everything included in your 8% management fee:
Pass-through costs (no markup):
- - Actual repair/maintenance costs
- - Legal filing fees (LTB applications)
- - Eviction enforcement costs (if required)
MONTH-TO-MONTH - No long-term contracts. 30 days notice to cancel.